{"id":5338,"date":"2022-03-31T07:56:19","date_gmt":"2022-03-31T07:56:19","guid":{"rendered":"https:\/\/www.picreel.com\/blog\/?p=5338"},"modified":"2025-10-14T06:48:26","modified_gmt":"2025-10-14T06:48:26","slug":"abandoned-cart-sms-examples","status":"publish","type":"post","link":"https:\/\/www.picreel.com\/blog\/abandoned-cart-sms-examples\/","title":{"rendered":"9 Abandoned Cart SMS Examples To Win Customers (+Recovery Strategies)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">One sees abandoned shopping carts everywhere, especially in the parking lots of shopping centers and grocery stores.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why is that?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why would anyone abandon their cart after taking precious time to fill it? Did it become too heavy? Or is there some intoxicating feeling about cart abandonment no one is telling?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many possibilities ran through our minds until we took out time to do the math. <\/span><span style=\"font-weight: 400;\">However, we didn&#8217;t focus on abandoned carts in parking lots and grocery stores as much as we did on those in online stores.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Here%E2%80%99s_Why_Shoppers_Abandon_Their_Carts\"><\/span>Here\u2019s Why Shoppers Abandon Their Carts<span style=\"font-weight: 400;\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-5339 alignnone\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2022\/03\/cart-abandonment-reasons-1.png\" alt=\"cart abandonment reasons\" width=\"1125\" height=\"748\" \/><\/p>\n<p style=\"text-align: center;\">Image Source: Baymard<\/p>\n<p><span style=\"font-weight: 400;\">High shipping costs, unexpected checkout charges, website errors, and boring descriptive lines can make shoppers back out at the last minute.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Each of us visits an online store expecting to find easy to consume product descriptions with a simple and fast checkout process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But unfortunately, most eCommerce businesses don\u2019t have what it takes to provide shoppers with a swift and seamless shopping experience, so they end up chasing consumers away with obstructive encounters.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, based on our findings, forward-looking eCommerce stores with <a href=\"https:\/\/www.picreel.com\/reduce-cart-abandonment\/\">cart abandonment recovery<\/a> strategies were able to stop fleeing customers on their track and make them finalize their purchases.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, cart abandonment was more of an opportunity than a threat to these folks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And that\u2019s why we deemed it probable to provide a piece that helps eCommerce leaders move the dial on their cart abandonment strategies and make more sales.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re ready, let\u2019s begin by exploring a few steps eCommerce marketers can take to avoid shopping cart abandonment.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"7_Ways_to_Minimize_Shopping_Cart_Abandonment\"><\/span>7 Ways to Minimize Shopping Cart Abandonment<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Offer a seamless website and a painless mobile app shopping experience.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Provide a user-friendly and attractive mobile interface.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Avoid excessive pop-up windows and multiple confirmations for a specific action.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Keep your product descriptions honest, descriptive, and concise.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Keep prices transparent and indicate delivery fees.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Include testimonials, ratings, and reviews.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Provide access to multiple payment gateways.\u00a0<\/span><\/li>\n<\/ol>\n<pre><strong>Read More:<\/strong>\u00a0<a href=\"https:\/\/www.picreel.com\/blog\/best-exit-popup-software\/\">12+ Best Exit Popup Software<\/a><\/pre>\n<h2><span class=\"ez-toc-section\" id=\"In_the_eCommerce_World_Cart_Abandonment_is_Inevitable\"><\/span>In the eCommerce World, Cart Abandonment is Inevitable<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">According to<\/span><a href=\"https:\/\/baymard.com\/lists\/cart-abandonment-rate\" target=\"_blank\" rel=\"nofollow noopener\"> <span style=\"font-weight: 400;\">Baymard&#8217;s research<\/span><\/a><span style=\"font-weight: 400;\">, around 70% of online shoppers leave eCommerce sites without purchasing anything.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ecommerce marketers deploy countless cart abandonment prevention strategies. But regardless, consumers will always have a reason to put-off purchase completion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Offline distractions, a better offer, window shopping experience, referral from a friend, money issues, and many other reasons make shoppers abandon carts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So instead of throwing<\/span> <span style=\"font-weight: 400;\">bite-sized rants trying to figure out what hindered the sale, we recommend you invest in strategies that drive abandoned cart recovery.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Abandoned_Cart_Recovery\"><\/span>Abandoned Cart Recovery<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Ecommerce brands<\/span> <span style=\"font-weight: 400;\">lose<\/span><a href=\"https:\/\/sleeknote.com\/blog\/cart-abandonment-statistics#:~:text=E%2DCommerce%20Brands%20Lose%20%2418%20Billion%20in%20Sales%20Revenue%20Each%20Year%20Because%20of%20Cart%20Abandonment%C2%A0\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\"> $18 billion in sales each year<\/span><\/a><span style=\"font-weight: 400;\"> due to cart abandonment. But the thing is, recovering an abandoned cart is less expensive than acquiring new customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Anyways, sending <\/span><a href=\"https:\/\/www.rightinbox.com\/blog\/how-to-mail-merge-gmail\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">personalized emails<\/span><\/a><span style=\"font-weight: 400;\">, app notifications, or text messages\u2014based on behavioral cues\u2014can make consumers return to their cart.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But wait! Isn\u2019t it surprising that emails and text messages still serve as indispensable communication channels in an era of Instagram stories, Snapchat filters, and Facebook ads?<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Abandoned_Cart_SMS_Reminder\"><\/span>Abandoned Cart SMS Reminder<span style=\"font-weight: 400;\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Indeed, <\/span><a href=\"https:\/\/www.sender.net\/ecommerce-email-marketing\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">emails help eCommerce<\/span><\/a><span style=\"font-weight: 400;\"> marketers streamline an abandoned cart recovery process with catchy visuals and beautiful templates. And mobile app notifications give marketers control over the messaging shoppers receive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, most shoppers turn off eCommerce app notifications, and emails easily get lost in an overcrowded inbox. But <a href=\"https:\/\/sendpulse.com\/support\/glossary\/promotional-sms\">promotional SMS<\/a> is rather different.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hey!\u270b before you start debating against opinions as to which\u2014emails, app notifications, or text messages\u2014would serve you better, let\u2019s set things straight.<\/span><\/p>\n<p><b>SMS can go hand in hand with emails and app notifications; the result depends on your budget and target audience.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">However, we intend to help you streamline an effective cart recovery process using text messages. Instead of unnecessary comparisons, let&#8217;s look at the benefits and downsides of abandoned cart text messages.<\/span><\/p>\n<p><b>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-5340 alignnone\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2022\/03\/sms-campaign-1.jpg\" alt=\"sms campaign\" width=\"512\" height=\"269\" \/><\/b><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Image source: Routee<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Benefits_of_SMS_in_Abandoned_Cart_Recovery\"><\/span>Benefits of SMS in Abandoned Cart Recovery<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When you begin to view cart abandonment as a goldmine for potential sales, you will easily build an accommodating SMS marketing automation strategy that yields results.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">SMS cart abandonment messages are unobtrusive<\/span><\/li>\n<li><span style=\"font-weight: 400;\">More affordable than most other communication channels<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The automation<\/span><span style=\"font-weight: 400;\">\u00a0sequence is simple and easy to set up<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Allows you to contact and message shoppers in real-time<\/span><\/li>\n<li><span style=\"font-weight: 400;\">A perfect complement to emails and app notifications<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Readily received and read by shoppers<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Downsides_of_SMS_Messages\"><\/span>Downsides of SMS Messages<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Sometimes, you need more than only a few elements to solve shopping cart abandonment, especially when dealing with shoppers desperately looking to get the best bang for their bucks.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Consumers must opt-in, provide a phone number, and consent to messages<\/span><\/li>\n<li><span style=\"font-weight: 400;\">It doesn&#8217;t support the use of images and visuals<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Not suitable for sending bulky messages<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Shoppers have no personal control over what they receive.<\/span><\/li>\n<\/ul>\n<pre><strong>Read More:<\/strong>\u00a0<a href=\"https:\/\/www.picreel.com\/blog\/abandoned-cart-email-examples\/\">14 Abandoned Cart Email Examples To Win Customers<\/a><\/pre>\n<h2><span class=\"ez-toc-section\" id=\"Best_Abandoned_Cart_SMS_Examples\"><\/span>Best Abandoned Cart SMS Examples<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Certain words are like sparks in a puddle of gasoline, saturated, rife with quality, yet beaming with opportunity. Finding and using such words in your cart abandonment SMS is key to success.<\/span><\/p>\n<h3>3 Cart Abandonment Text Message Examples<\/h3>\n<h4><b>1. Friendly reminders<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Do you believe that some of your store\u2019s abandoned carts resulted from forgetfulness? Well, it\u2019s not very common, but it\u2019s true.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shoppers tend to forget about their carts, especially the gentries that love window shopping. A gentle, conservative, and <a href=\"https:\/\/www.goreminders.com\/appointment-reminder-templates-for-businesses\" target=\"_blank\" rel=\"noopener\">friendly SMS reminder<\/a> can make these folks check out and make payment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, a consumer visits your online store where you sell footwear, makes a pricy selection, and opt out before checkout for unknown intentions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Indeed, you can logically highlight a few reasons this buyer didn&#8217;t finalize the purchase. It could be the cost of shipping, slow web experience, bad reviews, lack of required product, etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, don\u2019t break a sweat trying to highlight the exact reason this consumer bailed\u2014you\u2019re better off looking for a needle in a haystack.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Friendly reminder abandoned cart text messages can \u2013 but don&#8217;t come with incentives in most cases. It&#8217;s a gentle nudge to help shoppers know that their cart is still intact and you\u2019re ever ready to sell.<\/span><\/p>\n<p><b>3 Examples of Friendly Cart Abandonment Text Messages<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hi Mike, we didn&#8217;t want you to forget about the awesome footwear in your cart. <\/span><span style=\"font-weight: 400;\">We&#8217;ve got some new products that might excite you if you&#8217;re still shopping.<\/span><span style=\"font-weight: 400;\"> Kindly use this link to check out similar varieties and complete the purchase. Click stop to opt-out.\u00a0 \u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hi John, your order at Little Jane\u2019s store is about to expire! Care to take a second look? {product link} Click stop to opt-out.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hey Lucy, you&#8217;ve left a few items on your cart; hope you didn&#8217;t forget? Anyways, you can complete your purchase using this link. {link} send 4 to 892 to stop receiving such messages.<\/span><\/li>\n<\/ul>\n<h4><b>2.<\/b> <b>Coupons and discounts<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">We can unanimously agree that the right incentive opens doors to limitless opportunities. Sometimes, instead of sitting ducks waiting for consumers to return to their carts, move the needle.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Every shopper loves the feeling of spending less for more. The mere thought of discounts or free coupons can turn a nonchalant consumer into a disruptive brand advocate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, since you can\u2019t offer free shipping or other incentives to every shopper that abandons their cart, you need a well-detailed strategy for cart abandonment text messages to work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We recommend building your cart abandonment strategy around multiple triggers if you intend to draw customers back to your store using discounts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, let&#8217;s say, as a footwear dealer, two buyers visit your online store. One abandoned a cart with foot wares worth $1000, while the other abandoned a $500 cart.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can work with an SMS marketing automation that automatically sends discount messages to consumers with over $1000 worth of goods in their cart while sending a friendly reminder to the other.<\/span><\/p>\n<p><b>NB<\/b><span style=\"font-weight: 400;\">: You can also use discount and coupon cart abandonment SMS to attract time-sensitive sales.<\/span><\/p>\n<p><b>3 Examples of Discount &amp; Coupon Text Messages<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hi Rose! We noticed you left a few footwears on your cart. We think they\u2019d look great on you; here is a code for 15% off. {product link} Enter cart67 at checkout to activate. Send 8 to 564 to stop receiving such messages.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hi Luke, your cart is about to expire! Use cart876 at the checkout to enjoy free shipping. {product link} Reply stop to opt out.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hi Adrain, did you leave that nice footwear unattended because of the shipping fee? That isn&#8217;t right! Enter cart 35334 as a coupon code to enjoy free shipping and complete your order. {product link} click stop to opt-out.<\/span><\/li>\n<\/ul>\n<h4><b>3.<\/b> <b>Lingering questions<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Scouring multiple catalogs and categories is time-consuming and tiring\u2014resulting in inaction and cart abandonment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ever gotten tired of searching an online store for the right footwear? If you haven\u2019t, it\u2019s not an experience you\u2019d welcome with open arms.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shoppers love a personalized shopping experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They love eCommerce brands that go the extra mile to show special attention, care, and appreciation, making their buying journey seamless, swift, and intuitive.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customers will undoubtedly have many lingering questions if your store offers exclusive products.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We recommend you automate question-answering SMS messages to help cart abandoners with high-value carts get back on track.<\/span><\/p>\n<p><b>3 Examples of Lingering Questions Text Messages<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hi Gabriel, do you need help selecting your preferred footwear at the Exclusive store? Call us at +23465756754 for assistance. Reply stop to opt-out.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hey Mark, this is Austin from Exclusive stores. Do you have any questions about the footwear in your cart? We&#8217;re here to help you with all your shopping needs. Text 4 to 564 to stop receiving this SMS.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hi Clara, we noticed you hadn&#8217;t finalized your purchase! Hope you didn&#8217;t get stuck at the checkout? Anyways, in case you run into any issues, {support link} we&#8217;re just a DM away. Click stop to opt out.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Strategies_to_Recover_Abandoned_Carts_Using_SMS\"><\/span>Strategies to Recover Abandoned Carts Using SMS<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Failing to plan is planning to fail. Avoid sending cart abandonment text messages without first detailing a well-thought-out strategy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-5341 alignnone\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2022\/03\/sender.net-sms-campaign-1.png\" alt=\"sender.net sms campaign\" width=\"780\" height=\"568\" \/><\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/blog.carts.guru\/hubfs\/Woocommerce%20cart%20abandonment%20retargeting%20tool.png\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Image source<\/span><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"7_Abandoned_Cart_Recovery_Strategies\"><\/span>7 Abandoned Cart Recovery Strategies<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3>Promote Urgency<\/h3>\n<p><span style=\"font-weight: 400;\">Allowing shoppers to sit on your offer, especially when a discount is on the table, voids the effectiveness of your cart abandonment text messages.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unflinchingly promotes urgency.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Highlight in your SMS messages that you will call off the deal if they don&#8217;t take action before midnight or before the next hour.<\/span><\/p>\n<h3>Keep\u00a0Messaging simple<\/h3>\n<p><span style=\"font-weight: 400;\">We recommend including SMS in your cart abandonment strategy because they are short and easy to digest.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t make shoppers impatient by beating around the bush with your offer. Going straight to the point is extremely crucial.<\/span><\/p>\n<h3>Use\u00a0Multiple\u00a0Communication Channels<\/h3>\n<p><span style=\"font-weight: 400;\">While we focused mainly on cart abandonment text messages, SMS is not the only communication channel you can use.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Emails and mobile app notifications are just as powerful.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Build your strategy around multiple communication channels if you want to get a bang for your marketing investment on cart abandonment recovery.<\/span><\/p>\n<h3>End with a Clear CTA<\/h3>\n<p><span style=\"font-weight: 400;\">SMS cart abandonment call-to-actions are not as persuasive as emails. Still, you can\u2019t undermine their effectiveness.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keep your CTA clear and precise. If you&#8217;re offering a free discount and want customers to take action immediately, bluntly say it. You might not get a second chance.<\/span><\/p>\n<h3>Shuffle Message Timing<\/h3>\n<p><span style=\"font-weight: 400;\">In marketing, timing is everything.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most eCommerce stores schedule friendly SMS reminders for 24 hours after cart abandonment. In contrast, discount offers and lingering questions with follow-up text messages come an hour or a few hours after abandonment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No fool-proof sequence here. Your best bet at SMS timing is to work with behavioral cues and shuffle your timing between messages.\u00a0\u00a0<\/span><\/p>\n<h3>Use a Unique tone of voice<\/h3>\n<p><span style=\"font-weight: 400;\">We can\u2019t overemphasize the importance of having a unique brand TOV.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because as irrelevant as it might seem, your brand\u2019s tone of voice sets the stage for future interaction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If shoppers find your brand\u2019s abandoned cart text messages interactive, exciting, or humorous, they feel compelled to do business with you again.\u00a0\u00a0<\/span><\/p>\n<h3>Segment your customers<\/h3>\n<p><span style=\"font-weight: 400;\">Segment customer data, differentiating loyal customers from newcomers. Then use the information uncovered to plan and align your messaging.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For loyal customers, exclusive SMS reminders with discounts and coupons make them feel valued and loved\u2014a great way to keep them shopping.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can use lingering questions and friendly SMS reminders to attract new customers. Or, if your budget allows it, you can easily turn visitors to repeat buyers with first-time discounts.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_to_Include_in_a_Cart_Abandonment_SMS\"><\/span>What to Include in a Cart Abandonment SMS<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Like everything in life, cart abandonment SMS comes with numerous must-haves. Include the following in your cart abandonment text messages.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Down below, you can see an easy way to create an SMS campaign. We recommend Sender.net &#8211; an omnichannel platform to <\/span><a href=\"https:\/\/www.sender.net\/sms-marketing\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">manage your SMS marketing<\/span><\/a><span style=\"font-weight: 400;\"> with ease. From now on, creating and generating cart abandonment SMS will be a process full of joy.<\/span><\/p>\n<ul>\n<li><b>Brand name<\/b><span style=\"font-weight: 400;\">: No one fancies anonymous messages. Include your brand name to help shoppers know you&#8217;re the one going the extra mile to give them an exclusive shopping experience.<\/span><\/li>\n<li><b>Shopper&#8217;s name<\/b><span style=\"font-weight: 400;\">: Including a name shows consumers that you know who\u2019s at the other end of the text and that you value the relationship.<\/span><\/li>\n<li><b>Discount codes<\/b><span style=\"font-weight: 400;\">: If you believe incentive is your best bet at making a client return to your cart, don\u2019t hesitate to include a discount code in your cart abandonment SMS.<\/span><\/li>\n<li><b>URL to the abandoned cart<\/b><span style=\"font-weight: 400;\">: Placing a direct URL to the abandoned cart helps hasten the shopper\u2019s decision.\u00a0<\/span><\/li>\n<li><b>Unsubscribe option<\/b><span style=\"font-weight: 400;\">: Some shoppers won\u2019t entertain your text messages; allow them to opt-out at will.<\/span><\/li>\n<\/ul>\n<h2>Conclusion<\/h2>\n<p><span style=\"font-weight: 400;\">Cart abandonment predates civilization as we know it. So, don&#8217;t get worked up trying to create a perfect cart recovery strategy\u2014you\u2019d run out of ideas before you even start.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Indeed, while we only made mention of SMS messages, emails, and app notifications, they&#8217;re not the only communication channels for cart recovery.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can try <a href=\"https:\/\/www.picreel.com\/blog\/how-to-create-pop-up-ads\/\">pop-up ads<\/a> as well as Facebook and Google retargeting. However, text messages and emails remain your best bet at getting shoppers to return to their carts. Start sending today. Good luck.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One sees abandoned shopping carts everywhere, especially in the parking lots of shopping centers and grocery stores. Why is that? Why would anyone abandon their cart after taking precious time to fill it? Did it become too heavy? Or is there some intoxicating feeling about cart abandonment no one is telling? Many possibilities ran through&#8230;<\/p>\n","protected":false},"author":21,"featured_media":5349,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[72],"tags":[],"class_list":["post-5338","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce"],"_links":{"self":[{"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/posts\/5338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/comments?post=5338"}],"version-history":[{"count":20,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/posts\/5338\/revisions"}],"predecessor-version":[{"id":15237,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/posts\/5338\/revisions\/15237"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/media\/5349"}],"wp:attachment":[{"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/media?parent=5338"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/categories?post=5338"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/tags?post=5338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}