{"id":3392,"date":"2021-06-14T10:23:28","date_gmt":"2021-06-14T10:23:28","guid":{"rendered":"https:\/\/www.picreel.com\/blog\/?p=3392"},"modified":"2025-10-15T04:45:37","modified_gmt":"2025-10-15T04:45:37","slug":"abandoned-cart-email-examples","status":"publish","type":"post","link":"https:\/\/www.picreel.com\/blog\/abandoned-cart-email-examples\/","title":{"rendered":"14 Abandoned Cart Email Examples That Win Customers Back Fast"},"content":{"rendered":"<p>Isn\u2019t it a harsh reality to accept as a business owner? Cart abandonment! If you are running an online store, a lot of your website visitors are going to leave your store without shopping. The statistics don\u2019t lie, as the average cart abandonment rate is around 70%. The most proven and effective way that businesses generally follow to counter this rate is sending abandoned cart emails to visitors. But, what exactly is an abandoned cart email, and what are some of the best-abandoned cart email examples that you can follow? This blog post is all about it!<\/p>\n<p>Let\u2019s first talk about an alarming statistic. In general, the average e-commerce email open rate is just around 15%, but when it comes to abandoned cart emails, the number goes up to 45%. So, you can actually get your visitors back to convert them into paying customers.<\/p>\n<h2 id=\"what-abandoned-cart\"><span class=\"ez-toc-section\" id=\"What_is_an_Abandoned_Cart_Email\"><\/span>What is an Abandoned Cart Email?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>First, let\u2019s talk about an abandoned cart. A visitor explores your online portal and is interested in some of your products. After adding those products to their shopping cart, they leave your website without making the purchase due to any XYZ reason. This is cart abandonment, and we all can admit how sad it is to see our customers leave.<\/p>\n<p>An abandoned cart email is a follow-up message sent in response to the cart abandonment. This email is sent to all your visitors who abandoned their cart. The aim is crystal clear to bring back the customers so they can complete their orders.<\/p>\n<p>The abandoned cart email templates are designed in such a way that they remind the recipient of what they were browsing at your online portal. The benefit of this email is quite visible in the stats as it wins back the revenue that left your station.<\/p>\n<p>If you&#8217;re a WooCommerce store owner, you can try one of the best cart recovery plugins for WooCommerce (i.e.) &#8220;<a href=\"https:\/\/makewebbetter.com\/product\/woocommerce-abandoned-cart-recovery\/\" target=\"_blank\" rel=\"nofollow noopener\">WooCommerce Abandoned Cart Recovery<\/a>&#8221; which will recover your cart through generating automated abandoned cart recovery mails.<\/p>\n<h2 id=\"Why Visitors Abandon Online Shopping Carts\"><span class=\"ez-toc-section\" id=\"Why_Visitors_Abandon_Online_Shopping_Carts\"><\/span>Why Visitors Abandon Online Shopping Carts?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>When we talk about online portals, there are different industries running their businesses, and every industry is different. However, there are a lot of common reasons behind people abandoning their shopping carts.<\/p>\n<p>For this, we can first consider our own shopping experience. What are the reasons behind us leaving an online shopping portal without making the purchase? Some website technical issues or found the same product at a lower price on some other websites or high shipping cost or a complex checkout process, etc. In some cases, we are just browsing the website, and that\u2019s the same scenario with different visitors.<\/p>\n<p>For some abandoned carts, you just can\u2019t do anything to bring back the visitors as people who are just browsing your website or comparing the prices were never going to buy in the first place. There is no need to worry about these visitors. But, if someone genuinely interested in your products\/services left your website due to a legitimate reason, your focus should be on bringing them back. Let\u2019s check out this visual representation to understand the reasons for abandonment during checkout.<\/p>\n<p>Whatever the reason is behind the customers departing from your website, there\u2019s always a way to fix this with email marketing. Many online businesses use exit-intent software to <a href=\"https:\/\/www.picreel.com\/blog\/best-list-building-tools\/\">capture email addresses of abandoning customers<\/a>. With the right shopping cart abandonment email, you can bring back a lot of customers to your website to complete their purchase.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"When_Should_You_Send_an_Abandoned_Cart_Email\"><\/span><b><\/b>When Should You Send an Abandoned Cart Email?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Optimizing your abandoned cart emails to recapture sales comes down to the perfect timing. Without the right timing, the impact won\u2019t be the same. In general, businesses either send a single abandoned cart email or a series of three emails.<\/p>\n<p><b><i>#1st email<\/i><\/b>: A friendly reminder after an hour, the customer abandoned the cart. It is designed for customers who might have left the website due to some technical issues or other distractions. The aim here is to politely remind them of making the purchase.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3424 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image1.jpg\" alt=\"Example of first abandoned cart email\" width=\"795\" height=\"1600\" \/><\/p>\n<p style=\"text-align: center;\">Image Source: Bolt<\/p>\n<p><b><i>#2nd email<\/i><\/b>: An email to create a sense of urgency after 24 hours. This email should motivate the customer to complete their order. You can play the limited availability card here, or you can mention that discounts on products will be expiring soon.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3425 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image11.jpg\" alt=\"Example of second abandoned cart email\" width=\"795\" height=\"1600\" \/><\/p>\n<p style=\"text-align: center;\">Image Source: Bolt<\/p>\n<p><b><i>#3rd email<\/i><\/b>: Generally, the third email after 24 hours has a low success rate. Firstly, avoid sending it in quick succession so that it doesn\u2019t lead to spam. You can send this 24 hours after the second email to incentivize the customer with free shipping or a discount coupon.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3426 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image12.jpg\" alt=\"Example of third and final abandoned cart email\" width=\"795\" height=\"1600\" \/><\/p>\n<p style=\"text-align: center;\">Image Source: Bolt<\/p>\n<p>Any email after the third is likely to cause more harm than good to your brand reputation. It can also flag you as spam, leading your efforts to dump. So, try to decide your sequence of emails with A\/B testing and time the emails perfectly to draw the customer\u2019s attention.<\/p>\n<p>Now that we know some interesting stuff about abandoned cart emails, it\u2019s time to check some striking abandoned cart email examples!<\/p>\n<h2 id=\"14 abandoned cart email examples to win customers\"><span class=\"ez-toc-section\" id=\"14_Abandoned_Cart_Email_Examples_to_Win_Customers\"><\/span>14 Abandoned Cart Email Examples to Win Customers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3>1.<a href=\"https:\/\/nomadgoods.com\/\" target=\"_blank\" rel=\"nofollow noopener\"> Nomad<\/a><\/h3>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3410 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image14.jpg\" alt=\"Abandoned Cart Email Examples to Win Customers\" width=\"680\" height=\"915\" \/><\/h3>\n<p>NOMAD\u2019s abandoned cart email is all about keeping it simple and witty. If you pay close attention to their CTA, it will take the customers directly to the payment options page, where they can quickly finish their order. The time-consuming checkout process is one of the key reasons for customers abandoning their carts, and this email seamlessly resolves the issue with a direct checkout option.<\/p>\n<h3>2. <a href=\"https:\/\/store.google.com\/in\/\" target=\"_blank\" rel=\"nofollow noopener\">Google<\/a><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3411 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image7.png\" alt=\"Abandoned Cart Email Examples to Win Customers\" width=\"680\" height=\"819\" \/><\/p>\n<p>Isn\u2019t it the perfect abandoned cart email? Google never fails to impress, and this email proves that. It includes every element from a clear CTA and personalization (customer\u2019s cart) to a sense of urgency. \u201cGoing, going, (almost) gone\u201d and \u201cOur more popular items sell out fast\u201d are good enough phrases to <a href=\"https:\/\/www.jotform.com\/customer-satisfaction\/\" target=\"_blank\" rel=\"nofollow noopener\">keep the customers engaged<\/a>. The art of copywriting here keeps the recipient compelled to make the purchase, so they don\u2019t miss out.<\/p>\n<h3>3. <a href=\"https:\/\/www.virginatlantic.com\/\" target=\"_blank\" rel=\"nofollow noopener\">Virgin Atlantic<\/a><\/h3>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3412 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image3.png\" alt=\"Third Abandoned Cart Email Examples to Win Customers\" width=\"680\" height=\"869\" \/><\/h3>\n<p>Virgin Atlantic addresses the customers with personalized intro text along with a photo in the background of the destination. The email also includes the complete flight information, making it easier for the customer to proceed with their booking. At last, the email has created urgency by mentioning the price change situation. The three CTAs are perfectly placed, and you can follow a similar pattern according to the industry you\u2019re in.<\/p>\n<h3>4. <a href=\"https:\/\/www.timberland.com\/\" target=\"_blank\" rel=\"nofollow noopener\">Timberland<\/a><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3413 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image5.png\" alt=\"Fourth Abandoned Cart Email Examples to Win Customers\" width=\"496\" height=\"1024\" \/><\/p>\n<p>Online shoppers often don\u2019t know what they actually want until they see it. Timberland cleverly designed this abandoned cart email by keeping the spotlight on the product the visitor added to the cart while adding some similar alternative products that the recipient might like. This way, you can easily nudge the cart abandoners in the right direction. Also, the checkout CTA and mentioning free delivery\/returns at the center of the email are quite impactful.<\/p>\n<h3>5. <a href=\"https:\/\/whiskyloot.com\/\" target=\"_blank\" rel=\"nofollow noopener\">Whisky Loot<\/a><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3414 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image10.png\" alt=\"Fifth Abandoned Cart Email Examples to Win Customers\" width=\"514\" height=\"1504\" \/><\/p>\n<p>Whisky Loot\u2019s abandoned cart email is definitely a unique and creative representation to bring back lost visitors. Even though the email design looks long at first glance, it keeps the recipient engaged till the very end. Mentioning reasons for buying a product in a witty way makes the recipient feel delighted. After addressing all the questions, the CTA \u201cTreat Yourself\u201d is placed perfectly for customers to complete their purchase.<\/p>\n<h3>6. <a href=\"https:\/\/www.brooklinen.com\/\" target=\"_blank\" rel=\"nofollow noopener\">Brooklinen<\/a><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3415 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image4.png\" alt=\"Sixth Abandoned Cart Email Examples to Win Customers\" width=\"500\" height=\"976\" \/><\/p>\n<p>Creativity at its peak! The customer\u2019s movement and activities across the website must have indicated that the customer wasn\u2019t sure about the product quality. Brooklinen used online reviews posted by other shoppers to let the recipient know that products in the abandoned cart are worth purchasing. Also, free shipping and a discount coupon are offered to attract the customer even more.<\/p>\n<h3>7. <a href=\"https:\/\/www.allbirds.com\/\" target=\"_blank\" rel=\"nofollow noopener\">Allbirds<\/a><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3416 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image6.png\" alt=\"Seventh Abandoned Cart Email Examples to Win Customers\" width=\"591\" height=\"1299\" \/><\/p>\n<p>More than 49% of online shoppers actively check the return policy of products before making the purchase. If your customers are hesitant about buying items, you can remind them of your hassle-free, no-questions-asked return policy. That\u2019s what Allbirds\u2019 abandoned cart email is all about. Personalizing the email, using a funny reference to create urgency, and providing the return information clearly along with support icons make it another perfect email.<\/p>\n<h3>8. <a href=\"https:\/\/www.dyson.com\/en\" target=\"_blank\" rel=\"nofollow noopener\">Dyson<\/a><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3417 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image18.png\" alt=\"Eight Abandoned Cart Email Examples to Win Customers\" width=\"616\" height=\"1059\" \/><\/p>\n<p>Here, Dyson tried to incorporate multiple things in a single email and delivered it neatly. The email starts off by letting the recipient know that their cart is reserved, and they can reach out for help regarding any issue. Next, they included the image of the product along with cart details to remind the recipient of what they added to the cart. To create a sense of urgency, Dyson included that promotional price is limited and have provided 2 CTA buttons, making it easy for mobile users to complete their purchase.<\/p>\n<h3>9.<a href=\"https:\/\/www.target.com\/\" target=\"_blank\" rel=\"nofollow noopener\">Target<\/a><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3418 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image17.png\" alt=\"Ninth Abandoned Cart Email Examples to Win Customers\" width=\"616\" height=\"895\" \/><\/p>\n<p>Target takes a unique approach by offering a discount on the products in the customer\u2019s cart. The abandoned cart email clearly says \u201c<i>New price alert<\/i>\u201d to draw the recipient\u2019s attention. In case the approach doesn\u2019t work, Target included some of their similar top picks to bring the customer back on their website for browsing and shopping again. The mention of a 5% extra discount on a certain payment method is also compelling.<\/p>\n<h3>10.<a href=\"https:\/\/bluemercury.com\/\" target=\"_blank\" rel=\"nofollow noopener\">Bluemercury<\/a><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3419 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image9.png\" alt=\"Tenth Abandoned Cart Email Examples to Win Customers\" width=\"606\" height=\"1012\" \/><\/p>\n<p>People love being appreciated for their choices. Telling your visitors that they made a great choice is a proven strategy to make them feel special. The way Bluemercury designed this abandoned checkout email makes the recipient think that the beauty set should be in their bathroom instead of the cart. With 2 CTAs, the design is minimalistic and is one of the most simple and beautiful abandoned cart emails.<\/p>\n<h3>11. <a href=\"https:\/\/twitter.com\/DoteShopping?s=20\" target=\"_blank\" rel=\"nofollow noopener\">Dote<\/a><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3420 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image8.png\" alt=\"Eleventh Abandoned Cart Email Examples to Win Customers\" width=\"680\" height=\"875\" \/><\/p>\n<p>Some interesting and funny taglines are the way to your customer\u2019s heart. With humorous copywriting, Dote keeps the recipient engaged and makes the brand compelling to the customers. Also, the interesting thing about this email copy is, it is short, simple, and to the point without any unnecessary stuff to irritate the recipient. The CTA makes it easy to visit the bag and continue shopping.<\/p>\n<h3>12. <a href=\"https:\/\/www.moschino.com\/row2_en\/\" target=\"_blank\" rel=\"nofollow noopener\">Moschino<\/a><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3421 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image16.png\" alt=\"Twelve Abandoned Cart Email Examples to Win Customers\" width=\"594\" height=\"1583\" \/><\/p>\n<p>Moschino\u2019s abandoned cart email uses a vintage visual representation optimized for mobile users. The shopping bag, along with the order details, is placed beautifully along with a one-click CTA. The best thing about this copy is Moschino included two crucial pieces of information, Secure Payments, and Easy Returns. This assures the recipient that they are dealing securely, and in case of any issues with the product, returns can be processed easily.<\/p>\n<h3>13. <a href=\"https:\/\/www.nativecos.com\/\" target=\"_blank\" rel=\"nofollow noopener\">NATIVE<\/a><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3422 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image13.png\" alt=\"Abandoned Cart Email Examples to Win Customers\" width=\"598\" height=\"909\" \/><\/p>\n<p>For people who may not trust your brand yet, implementing reviews and testimonials in abandoned cart emails is the perfect strategy for providing value. Instead of showing them a particular product review, NATIVE focuses on overall brand review. The email copy is simple and delivers the message powerfully. Mentioning free shipping along with the cart details further compels the recipient to make the purchase.<\/p>\n<h3>14. <a href=\"https:\/\/www.sugarbearhair.com\/\" target=\"_blank\" rel=\"nofollow noopener\">Sugarbearhair<\/a><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3423 size-full\" src=\"https:\/\/www.picreel.com\/blog\/wp-content\/uploads\/2021\/06\/image15.gif\" alt=\"Abandoned Cart Email Examples to Win Customers\" width=\"571\" height=\"1023\" \/><\/p>\n<p>Graphic elements, especially GIFs and videos, will be your audience\u2019s critical first impression. This Sugarbearhair\u2019s abandoned cart email stands out with an illustrated GIF. The color scheme used is great as the CTAs pop in the email. Also, the cart details are given along with the customer support details in case there is an issue with the product. While incorporating such an example, make sure to create a sense of urgency as well.<\/p>\n<h2 id=\"Which abandoned cart email design is best for you\"><span class=\"ez-toc-section\" id=\"Which_Abandoned_Cart_Email_Design_Is_Best_for_You\"><\/span><strong>Which Abandoned Cart Email Design Is Best for You?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Undoubtedly, there are a lot of approaches to the abandoned cart emails, and we earlier got a grip of how important these emails are for a brand to bring back abandoning customers. The first step before planning your email marketing strategy is to effectively get the email addresses of your abandoning visitors. The best way to do this is with the help of an <a href=\"https:\/\/www.picreel.com\/blog\/exit-intent-popup-examples\/\">exit-intent popup<\/a>.<\/p>\n<p>To choose the best email design for you, we suggest A\/B testing different variations to see what works best for your audience. Do they prefer humor? Do they like personalized emails? Are discounts and offers compelling for them? It is really important to find this out before laying out your final design. Also, keep multiple dynamic designs ready as a different cart recovery email template may be more effective to a particular recipient.<\/p>\n<p>You can easily create different cart abandonment email templates with engaging and compelling content to increase the chances of conversion. Using the right tool for email marketing, store these email templates to automate the campaigns whenever you get the details of abandoned visitors. This way, your team won\u2019t have to create\/edit emails every time and can invest their valuable time on better tasks.<\/p>\n<p>Time to delight your potential customers with stellar copywriting and branding!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Isn\u2019t it a harsh reality to accept as a business owner? Cart abandonment! If you are running an online store, a lot of your website visitors are going to leave your store without shopping. The statistics don\u2019t lie, as the average cart abandonment rate is around 70%. The most proven and effective way that businesses&#8230;<\/p>\n","protected":false},"author":26,"featured_media":3408,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[72],"tags":[],"class_list":["post-3392","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce"],"_links":{"self":[{"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/posts\/3392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/comments?post=3392"}],"version-history":[{"count":49,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/posts\/3392\/revisions"}],"predecessor-version":[{"id":15282,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/posts\/3392\/revisions\/15282"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/media\/3408"}],"wp:attachment":[{"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/media?parent=3392"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/categories?post=3392"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.picreel.com\/blog\/wp-json\/wp\/v2\/tags?post=3392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}